1. SEND US YOUR TAPES
Pack up your Digitize Moments box with home movies and drop it off at your local USPS location with a prepaid shipping label. We’ll take care of the rest.
2. LET THE DIGITIZATION BEGIN
Our team of professionals will convert every item by hand, with personalized updates every step of the way.
3. GET EVERYTHING BACK
You’ll receive your Digitize Moments box back with your original items, as well as perfectly preserved digital copies on thumb drive, the cloud or personalized DVDs.
Tapes $11.25 $15 (25% off)
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Your favorite childhood memories are trapped on aging VHS tapes. Bring them into the 21st century and relive the good ole days.
WHAT PEOPLE SAY
Judy
The customer service is excellent. This is especially helpful because the process does take a while. These were very very old tapes and they had trouble with one which they resolved quickly. I’m sending another box with the next couple days
Kurt
So far, so good....great prices and hope the good news continues!
Bertha
Website experience ordering was very easy
DIGITIZE MOMENTS
As VHS tapes age, your home videos become at-risk. The lifespan of videotape is 15 to 25 years. Our tapes are degrading and will eventually be lost forever.
Our local service is designed to give you personal attention in the heart of Queens, NY.
We can digitize all of your precious moments to files, in our NYC studio, so that you can archive and share them with your loved ones.
Free local pickup and delivery is available.We will help organize your films and tapes for digitizing.
COMMON QUESTIONS
WILL YOU RESTORE, ENHANCE, OR IMPROVE MY ITEMS IN ANY WAY?
We always try to get the best quality conversion possible. However, the quality of the transfer ultimately depends on the quality of the original items. We do not offer any sort of restoration, enhancement, or editing of your items. If there is an issue with the original, those issues will translate over to the digital copies.
To be more specific, we do not offer the following: color correction, brightening, HD remastering, combining footage, or otherwise altering the composition of the original media. There are companies out there who specialize in these types of services, but we simply offer a one-to-one transfer.
WHAT IF ONE OF MY ITEMS IS BLANK, DAMAGED, OR CANNOT BE CONVERTED?
What if one of my items is blank, damaged, or cannot be converted?
Great question! It’s not uncommon for a tape to be blank or damaged.
Luckily, we have a system set up for this! Whenever an item cannot be converted for any reason, we are always happy to provide you with a credit for a future order.
For example, if you send in 20 items and 5 cannot be converted, you can include 5 additional items in your next order at no extra cost to you. We’ll waive any invoice or request for payment regarding those items.
WHAT ARE THE TECHNICAL SPECS?
Original Analog Quality, Captured and Preserved Digitally
MP4 Digital File
(most common type for digital files, works great on computers)
640 x 480 Dimensions
(captures full size of analog tape)
1-2 GB Average File Size (lots of data, great quality)
Fun Nerdy Tech Specs (for those who really want to know!)
H.264 MPEG-4 AVC (part 10), 480p, 29.97 FPS, SD, Progressive, VBR 15003000 kbps
DVD variable encoding M2v, compressed depending on length, authored to
DO YOU RETURN MY ORIGINAL TAPES? HOW DO
I GET MY DIGITAL FILES?
Yes! We always send back your originals with delivery of your new digitized
home movies.
Your digitized tapes are provided back to you on a convenient thumb drive,
provided online through Google Drive, or on professionally authored DVDs.
You choose which way you'd like to receive your digitized tapes upon checkout.
Digital files on thumb drive and cloud are the industry standard MPEG-4 file
format. For quality, each tape is provided its own DVD, we do not combine
them.